Shipping policy

We use DHL to provide fast, next-day delivery across the UK. Please see our delivery charges below:
Parcels are dispatched Mon - Friday. Any order placed on a weekend or bank holidays, will be dispatched the next working day.

Next Day Delivery to Northern Ireland, Scottish Highlands, Scottish Islands, Isle of Man & Channel Islands:
Next day delivery to these locations is £20.00.
Please select this option at checkout if the order is to be sent to any of these locations. 

Dispatch Time:
All orders are dispatched within 1 working day.
Orders placed after 8am will be dispatched the next working day.

Returned to sender:
If an order is returned to us due to:
An incorrect or incomplete address provided at checkout.
The item not being collected from a local delivery office within the courier’s time frame.
Refusal to accept delivery.

A£3.00 Return to Sender Fee will be charged.

Re-sending Returned Orders
If you would like the item re-sent after it has been returned to us:

A shipping fee of £8.00 will apply.
The £3.00 Return to Sender Fee will also be added.
We will send you an invoice for the total amount (£11.00) before re-shipping your order.

Refunded Orders
If you choose to receive a refund instead of having the order re-sent, the £3.00 Return to Sender Fee will be deducted from your refund amount.

Additional Notes
Shipping fees are non-refundable.
Please double-check your shipping information before confirming your order to avoid unnecessary charges.

Need Help?
If you’re unsure about your delivery zone or have any questions, feel free to contact us – we’re happy to help!

If there is a delivery delay, please contact us and we will try our best to help.